Somebody called in on SAT asking for a certain part. We explained we didn't have it in stock but offered to get it for him anyway. After going back and forth for several days we had told him we would try to get it and left it at that. This morning I checked my email and I find a Scathing email  just completely destoying me accusing me of bad service and predicting our company would fail, and really upset because I guess we didn't call him to give him an update the day before. Against our own policy we waived the requirement to give us a deposit or pay for his order, we volunteered to procure the part with zero down, also install it free of charge. However when we failed to call him for an update he flipped out and promised that he would destroy us on forums and on yelp etc, because we are "con artists" all because we didn't call him, keep in mind however he never came in to the shop and he never actually bought anything.. So I emailed him a small personal Bio so he could better understand who he's attacking. I'm a big believer in the truth, weather it's the truth about Reality and our false newtonian physics VS quantum physics Reality truth, or simply truth in history such as Napoleon VS the British with the Rothschilds financing both sides, ruby ridge, waco, 911, area 51, 2012, eventually the truth is the truth is the truth. So here is a small Bio that I normally wouldn't publish but feel it's necessary under the circumstances.:


 I'm writing you this email so you'll realize that I'm a human being doing the best he can and doing the right thing, so you know who and what you're attacking, after all if you're going to rip me apart you should know who you're ripping apart right? Remember I've never met you, you've never been to our shop and You've never purchased anything from us. So you must understand how your attacks and scathing email took us by surprise.

My friends and family and clients and parents brothers and sisters and MYSELF know I'm a good person and my nature is good.  Let me tell you something, my mom comes from VERY poor beginnings, as in couldn't afford food or shoes for a while, working since 12 years of age, and put herself through college, my dad comes from even worse poverty a little farm in Mex, left everything he knew his whole life to come here in 1949 at 18years of age. My dad raised us on a cook's salary 4 of us. My mom and dad didn't have much but always put food on the table and clothes or our backs, growing up my family mom dad siblings would visit ophanages and we would play with the kids while my mom gave free hair cuts to the boys and girls, we prayed together as a family too, even to this day i organize clothing drives for orphanages, nothing fancy i just place ads on craigslist and people bring clothing and toys and i get them down there, last year i went with some people from the rock church and built a poor family a house from scratch, you and i would call it a garage or shack but to this family living in a carboard box it was a mansion. afterwards we all held hands in a circle and you've never felt so much positive energy in your life corsing through your viens..so much love..and the lady was in the circle too, and thanked God that he put her or us in her path and omg john, not a dry eye in the house., my sister has a masters degree and is a school administrator, my younger brother is a real estate tycoon *small fry but still owns quite a bit of real estate and also is an bio tech computer guy by trade, my other brother is an Attorney. My dad flipped burgers for 40 years to raise us and non of us are dishonest steal or cheat anybody, are parts sometimes late, yes. is everyone happy 100% of the time, no...Did we wrong you? no. and I already told you John, there's no reason to lie..but people sometimes wont quit until they get an answer and 
parts aren't in yet is just not good enough....my parents never cussed, drank, smoked, just simple god fearing humble people and that what I am at my corewe never fall far from the apple tree... So i have a young family and business could be better, so we try to make everyone happy, as with you trying to help u with no deposit so when people tear us apart and attempt to wish us bad luck i look at my daughter and smile and realize that no amount of evil or ill will from people who don't know me can ever bring me down as long as i tell the truth and as long as i try to do the right thing, i can't go wrong...So when i read that i couldn't believe how mean it was. But as I said. I forgive you I'll still help you and wont charge you because we all make mistakes.
 


Comments

10/08/2013 10:30pm

Nice post. Here you provide some valuable points about company it's really nice. I like your post. Thank you for sharing................

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